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LASER Publications
Case Studies
by Alan Gaitenby
Using Process Definitions to Drive User Interactions with Digital Government Systems
Lori A. Clarke,
Alan Gaitenby,
Ethan Katsh,
Matthew Marzilli,
Leon J. Osterweil,
Daniel Rainey,
Borislava Simidchieva,
Norman Sondheimer,
Leah Wing,
Alexander Wise,
8th Annual International Conference on Digital Government Research: Bridging Disciplines & Domains, Philadelphia, PA, pp. 310-311, May 20-23, 2007. (UM-CS-2007-11)
[ ACM ]
[ PDF ]
A Process-Driven Tool to Support Online Dispute Resolution
Lori A. Clarke,
Alan Gaitenby,
Daniel Gyllstrom,
Ethan Katsh,
Matthew Marzilli,
Leon J. Osterweil,
Norman K. Sondheimer,
Leah Wing,
Alexander Wise,
Daniel Rainey,
2006 International Conference on Digital Government Research, San Diego, CA, ACM Press, 2008, pp. 356-357. (UM-CS-2007-05)
[ ACM ]
[ PDF ]
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