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LASER Publications

Online Dispute Resolution

 2013

A Prototype Facilitators Dashboard: Assessing and visualizing dialogue quality in online deliberations for education and work
Tom Murray, Leah Wing, Beverly Woolf, Alexander Wise, Shijun Wu, Lori A. Clarke, Leon J. Osterweil, Proceedings of The 2013 International Conference on e-Learning, e-Business, Enterprise Information Systems, and e-Government (EEE-2013). Las Vegas, July 2013. (UM-CS-2013-014)

[ PDF ]

 2012

Computational Predictors in Online Social Deliberations
Beverly Park Woolf, Thomas Murray, Xiaoxi Xu, Leon Osterweil, Lori Clarke, Leah Wing, Ethan Katsh, In Proceedings of the Sixth International AAAI Conference on Weblogs and Social Media (ICWSM). June 4, 2012 Dublin Irleand. pp 603-606. (UM-CS-2012-027)

[ AAAI ]

 2010

Supporting Negotiation and Dispute Resolution with Computing and Communication Technologies
Leon J. Osterweil, Lori A. Clarke, FoSER '10 Proceedings of the FSE/SDP Workshop on the Future of Software Engineering Research, Santa Fe, NM, November 7-8, 2010, pp 269-272. (UM-CS-2010-057)

[ ACM ] [ PDF ]

STORM2: Process-Guided Online Dispute Resolution
Borislava I. Simidchieva, Lori A. Clarke, Leon J. Osterweil, Department of Computer Science, University of Massachusetts, Amherst, MA 01003, June 2010. (UM-CS-2009-046)

[ PDF ]

 2009

Structural Considerations in Defining Executable Process Models
Borislava I. Simidchieva, Leon J. Osterweil, Alexander Wise, International Conference on Software Process: Trustworthy Software Development Processes, Vancouver, B. C., Canada, May 2009, Lecture Notes in Computer Science Vol. 5543, pp. 366-376. (UM-CS-2009-038)

[ ACM ] [ PDF ]

 2007

Using Process Definitions to Drive User Interactions with Digital Government Systems
Lori A. Clarke, Alan Gaitenby, Ethan Katsh, Matthew Marzilli, Leon J. Osterweil, Daniel Rainey, Borislava Simidchieva, Norman Sondheimer, Leah Wing, Alexander Wise, 8th Annual International Conference on Digital Government Research: Bridging Disciplines & Domains, Philadelphia, PA, pp. 310-311, May 20-23, 2007. (UM-CS-2007-11)

[ ACM ] [ PDF ]

 2006

A Process-Driven Tool to Support Online Dispute Resolution
Lori A. Clarke, Alan Gaitenby, Daniel Gyllstrom, Ethan Katsh, Matthew Marzilli, Leon J. Osterweil, Norman K. Sondheimer, Leah Wing, Alexander Wise, Daniel Rainey, 2006 International Conference on Digital Government Research, San Diego, CA, ACM Press, 2008, pp. 356-357. (UM-CS-2007-05)

[ ACM ] [ PDF ]

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